Privacy Policy

Effective Date: April 13, 2026

1. Introduction

Publish Hub Pro ("we," "us," "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multi-platform content scheduling service, including our website and related services (collectively, the "Service"). This Privacy Policy is incorporated into and forms part of our Terms of Service.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service. By accessing and using Publish Hub Pro, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Account Registration Information

When you create an account, we collect:

• Email address
• Username and password
• Account creation date and login history
• Preferences and settings

2.2 Social Media Authentication Data

When you connect social media accounts through OAuth, we collect and store:

• OAuth access tokens and refresh tokens
• Social media user ID and username
• For TikTok specifically: TikTok user ID, TikTok username, and TikTok authorization credentials
• For YouTube/Google specifically: YouTube channel ID, channel name, Google account email address, and Google OAuth authorization credentials. We access only the scopes required to upload and manage videos on your connected channel.
• Public profile information (profile picture, bio, follower count)
• Account visibility and connection timestamp

Important: We do NOT store your social media passwords. Passwords remain with the social media platform.

TikTok API Compliance: All data collected through TikTok OAuth is handled in compliance with TikTok's API Terms of Service and Platform Developer Agreement. We collect only the minimum data required to publish content on your behalf.

YouTube/Google API Compliance: Data accessed through the YouTube Data API is used exclusively to upload and manage videos on your connected YouTube channel. We do not use YouTube data for advertising, profiling, or any purpose unrelated to your content publishing requests. This use complies with the Google API Services User Data Policy.

2.3 Content and Publishing Data

We collect and store:

• Video files and images you upload
• Captions, hashtags, and metadata you provide
• Scheduled publish dates and times
• Publishing history and status
• Queue history and revisions

2.4 Usage and Technical Data

We automatically collect:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent
• Referring page information
• Error logs and performance metrics
• Cookies and similar tracking technologies

3. Data Collection Principles

We adhere to data minimization principles and collect only the information necessary to:

• Provide core scheduling and publishing functionality
• Authenticate your social media accounts via OAuth
• Publish content to your selected platforms
• Maintain service security and prevent abuse
• Comply with applicable laws

We do not collect data for secondary purposes such as profiling, targeting, or marketing without your explicit consent.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Authenticate and authorize your access to connected social media accounts
• Schedule and publish your content across platforms at requested times
• Send you administrative notifications and updates
• Respond to your inquiries and support requests
• Monitor and analyze service usage and trends
• Detect, prevent, and address fraud and security issues
• Comply with applicable laws and regulations
• Improve security and prevent abuse

5. OAuth Tokens and Sensitive Data

OAuth access and refresh tokens are encrypted and stored securely in our database. These tokens are used exclusively to:

• Authenticate your requests to social media platforms
• Publish scheduled content on your behalf
• Retrieve necessary account information for publishing

We will never:

• Share tokens with third parties
• Use tokens to access content beyond what's necessary for publishing
• Store your social media passwords
• Modify your accounts without your explicit action

5A. Google API Services — Limited Use Disclosure

Publish Hub Pro's use of information received from Google APIs, including YouTube Data API, adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

• We only use Google user data to provide and improve the features described in this Privacy Policy (video scheduling and publishing to YouTube)
• We do not use Google user data to serve advertising
• We do not allow humans to read your Google user data unless you have given explicit permission, or it is necessary for security purposes, to comply with applicable law, or as part of a merger or acquisition
• We do not transfer Google user data to third parties except as necessary to provide the Service, with your consent, or as required by law
• We do not use or transfer Google user data for purposes unrelated to publishing your content to YouTube

You may revoke Publish Hub Pro's access to your Google account at any time via Google Account Permissions. Upon revocation, we will immediately cease accessing your YouTube data and will delete associated tokens within 30 days.

6. Information Sharing and Disclosure

6.1 Social Media Platforms

When you publish through our Service, your content and metadata are transmitted to the connected social media platforms (TikTok, Facebook, Instagram, etc.) according to their terms and policies. Your content is then subject to each platform's data practices and policies. If your content violates any platform's community guidelines or terms, that platform may take action including content removal or account suspension. We are not responsible for platform-specific enforcement actions.

6.2 Service Providers

We may share limited information with third-party service providers who assist with:

• Cloud hosting and data storage
• Email and notification services
• Analytics and monitoring
• Payment processing (if applicable)

These vendors are contractually bound to protect your data and use it only for purposes of providing services to us.

6.3 Legal Compliance

We may disclose your information if required by law, court order, or legal process, or when we believe in good faith that such disclosure is necessary to:

• Comply with applicable laws and regulations
• Protect our legal rights and the rights of others
• Prevent or investigate possible wrongdoing
• Respond to lawful requests from government authorities

6.4 Business Transfers

If Publish Hub Pro is involved in a merger, acquisition, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

7. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of sensitive data in transit (HTTPS/TLS)
• Encrypted storage of OAuth tokens and passwords
• Secure database access controls and firewalls
• Regular security audits and monitoring
• Limited employee access to personal data on a need-to-know basis

However, no security system is impenetrable. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your information based on your account status and service needs:

• Active Accounts: Information is retained while you use the Service
• Publishing History: Queue and publishing records are retained for 1 year for compliance and troubleshooting
• OAuth Tokens: Retained while your account is active; refreshed or deleted upon revocation or account deletion
• Deleted Accounts: Information is deleted within 30 days, except where retention is required by law

9. Your Rights and Choices

9.1 Access and Portability

You have the right to request:

• Access to the personal information we hold about you
• A copy of your data in a portable format
• Confirmation of whether we process your data

9.2 Correction and Deletion

You may request to:

• Correct inaccurate or incomplete information
• Delete your account and associated data
• Have your information removed from our systems

9.3 Revoking OAuth Access

You can revoke our access to your social media accounts at any time through:

• Your account settings in Publish Hub Pro
• The connected social media platform's app permissions section

Upon revocation, we will stop accessing your account and publishing on your behalf.

9.4 Communication Preferences

You may opt out of promotional communications, but we will continue sending essential account and service notifications.

10. Third-Party Links and Services

Our Service may contain links to third-party websites and services operated by other companies. This Privacy Policy does not apply to third-party systems, and we are not responsible for their practices. When you access third-party services, you should review their privacy policies.

11. International Data Transfers

If you are located outside the country where our services are hosted, your data may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our Service, you consent to such transfers.

12. Children's Privacy

Our Service is not intended for children under 13 years of age (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect information from children. If we become aware that we have collected data from a child, we will take steps to delete such information and terminate the child's account. Parents or guardians concerned about their child's use of the Service should contact us immediately.

13. Data Protection & Jurisdiction

Our primary data hosting and processing is located in the United States. If you are located outside the United States, your personal information will be transferred to and processed in the United States where our servers are located. By using our Service, you consent to the transfer of your information to the United States and its processing in accordance with this Privacy Policy and applicable U.S. laws.

14. California Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information is collected, used, and shared
• Request deletion of personal information
• Opt-out of the sale or sharing of personal information
• Non-discrimination for exercising their privacy rights

To exercise these rights, contact us at info@publishhub.pro with "CCPA Request" in the subject line.

15. EU and UK Data Protection

If you are located in the European Union or United Kingdom, the General Data Protection Regulation (GDPR) and UK Data Protection Act may apply. You have the right to:

• Request access, correction, or deletion of your data
• Object to processing of your data
• Request restriction of processing
• Lodge a complaint with your supervisory authority

To exercise GDPR rights, contact our Data Protection Officer at info@publishhub.pro.

16. Content Violations & Data Handling

If your content violates TikTok's Community Guidelines, our terms of service, or applicable laws, we reserve the right to:

• Prevent publication of violating content
• Suspend your account access
• Retain violation records for legal compliance purposes
• Cooperate with law enforcement or platform requests regarding violations

Content moderation data may be retained longer than normal retention periods if required for legal or regulatory compliance.

17. Policy Updates

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on our website with an updated "Effective Date." Your continued use of the Service after changes indicates your acceptance of the updated Privacy Policy.

18. Contact Us

If you have questions about this Privacy Policy, data handling practices, or wish to exercise your privacy rights, please contact:

Publish Hub Pro
Email: info@publishhub.pro
Website: publishhub.pro